Privacy Policy

Last updated: September 18, 2025

Introduction

BetterFlex ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Information You Provide

• Account information (name, email, role)
• Profile information
• Communication with Maggie AI assistant
• Activity selections and preferences

Information Automatically Collected

• Device information
• Usage data
• Log data
• Cookies and similar technologies
• Error tracking and performance monitoring via Sentry

How We Use Your Information

We use the information we collect to:

• Provide and maintain our service
• Improve Maggie AI responses and functionality
• Personalize your experience
• Send you important updates
• Analyze usage patterns
• Prevent abuse and maintain security
• Monitor application performance and fix errors through Sentry

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. All chats sent to Ask Maggie AI are sent to OpenAI and are in accordance with their Privacy Policy. Error logs and performance data collected by Sentry are retained according to Sentry's data retention policies.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

Children's Privacy

Our service is intended for use by students and school staff. We comply with applicable laws regarding the protection of teen's privacy. We do not knowingly collect personal information from children under the age of 13.

Third-Party Services

We use Sentry for error tracking and performance monitoring to improve our service quality. Information collected by Sentry may include error details, device information, and usage context. For more information about how Sentry processes data, please refer to Sentry's Privacy Policy.

Sentry Replays

We use Sentry Replays to capture and analyze user interactions and errors. This helps us identify and fix issues quickly. These replays may contain user inputs, screenshots, and other information to help us diagnose and fix issues.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: flex@salesian.com
• Address: 2851 Salesian Ave, Richmond 94804